PIXMA MX340 not printing and paper not going through

[el2bg]

Hi

I purchased the PIXMA MX340 years ago and just decided to put it on line recently. It printed documents and even printed pictures. After three days, it just stopped printing or copying. The paper starts to come out and just stop and goes back in and tries to come back out and get stuck. It cannot make copies either. I need help. I was only able to use it for only two days. I followed a YouTube fix that required a firmware, but my model was not part of the machines that needed a firmware update.

[Ron]

Thanks for letting us know what Canon product you've got, el2bg. The PIXMA MX340 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!