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ImageClass MF216N Printer Will Print But Won't Scan

SauderHH
Apprentice

I am having some issues with a MF216N printer. It is connected via USB to a Windows 11 desktop and will scan just fine. However when I attempt to scan something and select computer it displays "Connect the Computer". I did notice under the printer it says "Driver is Unavailable".

Things I have tried:

1) I have manually downloaded the latest driver UFR II/UFRII LT V4 Printer Driver V7.1.2 from

https://www.usa.canon.com/support/p/imageclass-mf216n?srsltid=AfmBOorMZu8Mm_Mpaq4VA-BABpUEEeyQ7pY4Ca...

and installed it through the wizard, but the error persists. The driver listed under printer properties is Canon UFR II B/W Class Driver. 

2) Using a different USB cable and USB port

3) Removing and Adding the printer again

1 REPLY 1

PCW
Contributor

I'm in the same boat with the same printer, except I'm going via the network. Any success on your side?

Paul

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