03-20-2023 10:49 PM
I have the Canon ImageClass LBP622cdw printer. I have been able to print pdf files until last week. Not sure what happened but now it will not print, even if I try to print as image. Please help as all of my work documents print as pdf.
Solved! Go to Solution.
03-20-2023 11:24 PM
I deleted Adobe & my Canon printer & reinstalled both of them. Now it works. I am thinking an update didn't go all the way through. It is fixed now. Thank you.
03-20-2023 11:14 PM
Hi AmyLynn1515!
To have a better understanding of your issue, please let everyone know the operating system on your computer as well as what program you are printing from. Any other details you'd like to give will only help the Community better understand your issue.
If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount
Thanks!
03-20-2023 11:24 PM
I deleted Adobe & my Canon printer & reinstalled both of them. Now it works. I am thinking an update didn't go all the way through. It is fixed now. Thank you.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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