11-01-2021 08:39 PM - edited 11-01-2021 08:39 PM
I was able to install my Canon D570 print drivers through Mac OSX 12.0.1 Monterey through Bonjour.
But to get all the "advanced" functionality out of my printer, I knew I needed to install the canon MF drivers -- this was a mistake.
They do not work despite Canon's firmware/downloads section saying they do. Now no matter what I do, my mac can no longer establish a proper connection to the printer and complete the installed. I've deleted the Canon printer folder under /Library/Printers/Canon, but this did not work.
The "recommended" drivers from the product page produce this error when you try to add a new printer. Please help me remove the garbage that the MF print drivers put on my machine. Thank you.
01-05-2022 01:39 PM
Hello Projectileobjec,
The error screen it showing a connection based error and that will usually point to a problem with the Mac and printer connecting to each over your network. In that situation, I would suggest unplugging your router from the power for 5 seconds and then plugging it back in. Once the network is up, you can try adding the printer again to see if it connects. If it does not, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to assist with any driver issues and can help with any problems the printer has connecting to the network properly.
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