Hello,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
- When you try to calibrate, do you get an error or what happens?
- Is this a first time setup on the Windows 10 computer?
- Did the issue begin after replacing a toner cartridge? If so, what is the model number for the new toner?
