I have an ImageClass LBP7110 CW laser printer. After I moved and set up my computer, I noticed that the printer was not printing images accurately, and all text was off-set. There is also a yellow streak on the side of the page when it prints. Can anyone tell me how to perform a cleaning of my printer, as well as running a calibration on it? Every tutorial I have found is running these through a PC, but I have a Mac. Thanks!
So that the Community can help you better, we need to know exactly which version of macOS is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
You can perform the color calibration from the utility tab for the printer as well as other maintenance functions. Click on the apple in the upper left hand corner of the screen and then click on system preferences. Once in system preferences click on Printers and Scanners.
In printers and scanners, you can highlight the printer and select the option to open the print queue. You can click the gear icon for settings and you should see some tabs. Click on the utility tab and you can open the printer utility from there.
You can click the dropdown in the utility used to select the maintenance that you want to perform and you will find the color calibration in that area.
Hi Hector, that was a huge help, thanks. When I opened the utility, I saw two messages that said that color calibration and color mismatch correction had not been finished correctly, to perform them again, and to consult the manual for more information. Unfortunately, there was not a drop-down menu in the utility window for me to select any actions. This was all that appeared.
The window looks like the Mac is not able to connect to the printer properly because the connection is not working or the printer is asleep. In this situation, you can try turning the printer off and on and then trying to add a new connection in printer's and scanners using the + at the bottom of the printer list.
If the printer list does not show the printer when you click the +, check the printer's network connection to make sure it is connected or the USB cable is properly connected between the Mac and printer.
Once the printer is back on or you were able to reconnect the printer via network/USB you can try the calibration again to see if it works.