imageCLASS LBP7110Cw Windows Printer Task Tray not available in Windows 11

[jmk68]

I need to access the maintenance functions to perform internal cleaning functions and the printer task icon is not on the windows tray.  I've deleted and reinstalled the driver.  Running Windows 11.  Is there another way to access the printer utility menu?

[Danny]

Thanks for joining the conversation, jmk68!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the LBP7100 series.  The model number should appear on the top of the printer just below its control panel. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[kevindb]

Printer Properties. 

Windows 11 -> Settings -> Printers & Scanners -> then right click your printer and select "Printer Properties"

This will show the window with the maintenance tab with all the utilities you're familiar with.

[jmk68]

nope-  

[jmk68]

LBp7110CW

[shadowsports]

Greetings,

The image you posted is a picture of the device properties, not the printer properties.. 

Have you installed the Canon drivers for your printer?  

I'll provide more information once you reply

[jmk68]

I've deleted and reinstalled the drivers via the Canon website as well as the Windows 'Device Manager'. Also went through all the options on the Printer Settings screen.  Looking at the old docs on the printer, it refers to an icon on the bottom tray, which is not active/visible on my computer.  Also, I don't have a Canon utility active on my start programs list. The installed driver is LBP7110cw_V2063_W64_us-EN_1