10-22-2024 01:31 PM - last edited on 10-22-2024 01:34 PM by Danny
We have multiple Canon 741C printers. All with genuine Canon toner installed.
We recently started having issues where color documents that are printed have light / washed out colors. Reds are almost pink, dark greens are light. It's all colors.
Have tried the calibration options but always receive a message that it failed. It's on both printers and this issue started about a month ago. Both printers are connected to Apple MAC devices via a network. Printers are connected via Ethernet.
Any suggestions
Version Information
Main Controller: 13.01
Boot ROM: 02.01
DCON: 06.01
Language: 01.25
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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