08-15-2022 01:37 PM
So I keep trying to print and nothing it working. I unplugged the device and restarted it. It is a usb port connection that i always have used and now it doenst want to print. I thought uninstalling and reinstalling the driver would work. Now it says error in the "printers and scanners" section on the computer when i went to readd the printer. I have a windows 10, should I update to the windows 11? I use the printer too much in the office to not have it working right now. Someone please help!
09-08-2022 03:20 PM
Hello,
We would be happy to assist further with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate response, you can contact our support team at 1-800-652-2666. Our agents would be happy to help.
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