05-25-2020 10:12 PM
Running Win 10 64 bit
Canon ImageClass MF247dw
The driver was installed and printing without any problem.
all of a sudden, the printer was not recognized. Uninstalled the driver and tried to install again but an error msg "Could not install the printer driver. Try to install again" appears.
Any help would be appreciated.
05-27-2020 03:39 PM
Hi humaid143.
If the printer was suddenly not recognized, and the driver can no longer be reinstalled, check your computer's security software. Ensure that the printer's connection and the driver installation is not being blocked by the security software. You may need to run the driver installation as an administrator on the computer.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.