Invalid Email Address Message When Trying to Register

[Dmck3922]

I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address?  It keeps returning error:  Please enter a valid email address

I've tried using multiple email addresses that I know are all valid ones, but all of them return the same error message

[StevenMOD]

Good evening,

We've received a few reports regarding this error and our web team is working to get the issue resolved as soon as possible. We appreciate your patience and apologize for any inconvenience! 

[coawarren]

Does this message mean you'll let us all know when it's resolved?  Your comment isn't clear on that. 

[shadowsports]

Greetings,

While the site has experienced some technical difficulties the last day or so, its currently working.

[rs-eos]

Hopefully the web engineers have a CI (Continuous Integration) system set up along with having unit tests.  Thus, should any future changes introduce issues, they could be caught before deployed.

[Wfay79]

Thank you, I was able to register

[Ticholionel]

Hi Rick, 

I've just tried to create a new account on the mycanon page. 
Same issue as the others, still not working as intended. 
Multiple e-mails are deemed invalid.

Link: https://myprofile.americas.canon.com/us/register?redirect=%2Fus%2Faccount%2Fedit

[coawarren]

Finally, it worked for me.  The UI looks to have changed a little, so I think it's fixed.