10-08-2020 05:25 AM
Hello all!
Recently bought a Scanner the other day but I am encountering an error regarding the communication with the scanner. It appears that my computer fails to create a communication with the scanner even though I have made a clean install of the scanner's driver. Apparently, an error code is shown with the error popup: 2 155 33. I have changed the USB cable and re-installed the drivers twice. The scanner won't give a preview or scan at all. Any ideas on how to resolve this problem?
10-19-2020 01:39 PM
Hi glizer,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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