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Canon CanoScan LiDE 400 - Scanner error code 2 155 33

glizer
Apprentice

Hello all!

Recently bought a Scanner the other day but I am encountering an error regarding the communication with the scanner. It appears that my computer fails to create a communication with the scanner even though I have made a clean install of the scanner's driver. Apparently, an error code is shown with the error popup: 2 155 33. I have changed the USB cable and re-installed the drivers twice. The scanner won't give a preview or scan at all. Any ideas on how to resolve this problem?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi glizer,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

 

 

 

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