Every time I turn off the camera and turn it back on, the camera loses the information of the date, all the other settings if they are But the one of the date is always lost, has anyone passed it?
Hi all. Im unable to get one of my R5 to connect to Camara Connect using Samsung Smartphone.
Has anyone else had this issue. Firmware updated today, app reinstalled today. both bluetooth and wifi enabled but the camera wont pair with the phone
Any su...
Hi Canon and Canon users, I am really surprised as I searched the web a few times in the last few years, but did not find any complain, nor explanation about this bug! (or Google did not put any for me on the list) The bug exists in all cameras I me...
I just bought an EOS 250D from Amazon and now the Canon website says that my serial number is invalid and that it was not for sell in the United States. I can't register the product. So what are my options?
I have recently purchased the Canon EOS R7 which came with one Canon branded battery. I wanted some spares for emergencies and after some research settled on a pack of three K&F Concept batteries of the same spec as the Canon battery, but more afford...
So being wedding and event photographer gets frustraing when my R3 decides to stop focusing after a while or won't even snap the photo at all-firmware is up to date. Best focusing setting some like? Maybe thats it for me who knows
I have an EOS R-10 I bought in 2024. Everything was working beautifully until I updated to firmware 1.7.0. When I turned the camera back on I was asked for the irritating password. however, none of the buttons work to actually take photos or video. N...
I have R7 with the latest update, and today I took some images using pre-shootingI extracted the frames I wanted, and when I tried to transfer them to my phone (Android), "regular" images transferred with no issues, but the pre-shooting images immedi...
Hi,
For some reason, the 2 and 10 second timers on my R3 are grayed out/not enabled. I'm pretty sure they were functional at some point.
I shoot in manual, but I also tried changing the mode to every other option and still cannot turn on or select t...
I have a broken EOS M50 Mark II
I noticed that my M50 mark ii comes on sometimes, and it doesn't at other times. I have tried getting new batteries, cleaning the metal part of the battery with alcohol, yet it doesnt work. I noticed again that sometim...
I've seen this topic discussed previously on the threads but I since that topic is 3+ years old, I wanted to start a new thread to bring Canon's attention to this matter.
I'm a full time professional wedding photographer. Late last year I finally too...
I have a Canon M50 Mark II. The camera has digital zoom for movie/video mode, but this feature doesn’t seem to be available for still pictures. Am I missing something? Is digital zoom available to take still pictures on this camera? I know that I can...
Good day I have the r5 and the r6 has my introduction to the mirrorless system I notice when I take a group photo with like 40 people not everyone come out in focus. with the mark1v I never use to have this issue. doe anyone have a suggestion.
I am unable to get my Canon R5 M2 to take more than four images in a series and all have the same focal point. The camera is not stepping back to infinity in spite of 50 images set, smallest step increment and a large aperture. I have updated the f...
