Canon Community

Canon 60D Video Overlay

This triangle overlay is showing on my videos. Would anyone know if it's the lenses, the camera mirror... Or even if there is a fix for it or not? Thanks! 

R5 & R6 request: Adding Shutter Angle

I am loving how the R5 and R6 are shaping up to be. But I understand there’s no option for Shutter Angle with either of these cameras, only Shutter speed. In a firmware update I would love to see a shutter angle option added into the cameras, especia...

Rebel T5 getting pics from camera to computer

Hi, My new-ish Mac does not have a cd rom drive. How do I install the software that will enable me to transfer pics from camera to computer?The manual doesn't offer any options other than CD Rom. Is there something I can get on the App Store?Thanks.

I need help understanding why my t5i recorded .m4v files?

Hi everyone,  I have been shooting for a couple of months with my t5i long videos usually lasting for 20-25 minutes each (interviews). It always splits in minimum 2 files when it reaches more than 4 gb per file. It is no exception with this case as I...

t7i Autofocus issue

So I recently got a new gimbal. Plugged my t7i in and now i can longer click the screen to autofocus. When i click the square pops up tracking the object but no focusing.... In picture mode it works fine, but as soon as i switch to video same thing h...

T4i 650D keeps turning "off"

I'm delving into Live Streaming. I have a T4i, T3i, Sony A7sII. I'm connected to my video switcher via the HDMI out. My Canon (can't remember at the moment if it was the T3i or T4i), after maybe 20-30 mins, will click and then I see the screen to tel...

EOS R long exposure banding

Hi,recently bought EOS R and upgraded firmware to latest 1.7.I'm mostly shooting long exposure night photos and unfortunately saw banding on few of those. Decided to test banding issue and shot multiple 2min exposures with lens cap on. Few of those h...

5D Mark iv viewfinder meter washout

I recently purchased my first 5D Mk iv and noticed an odd problem - when I am taking pictures in bright daylight with the sun behind me (good place for it generally!), the light meter through the viewfidner washes out - I can't read it.  I have to cu...

HELP -- T7 LCD Screen not turning on, but camera is still taking pictures. -- Flash causes glitch?

I've had this camera a little over a year and have not had any problems with it. I've definitely taken at least 25,000 pictures with it and I've taken good care of it. Recently, I was taking some pictures at the beach and the flash went to go off and...

EOS Rebel T7 won't recognize memory card

I just got my new camera delivered today. Its a Rebel, this may seem like a dumb question to thoae more experienced, however I have followed all the directions and suggestions on Google. It will not recognize my memory card nor will it let me format....

EOS R LCD stay on

I just got an EOS R and when I turn off the camrea the LCD will stay on with only the setting and the WIFI symbol. I sent a message to Canon Support yesterday morning and I am still waiting for a reply.Thank YouRobert

EOS R5 + 600mm F4III + 1.4xIII have some problem

Hi All I found that 600mm F4III + 1.4xIII + R5 when using AI Servo with animal AF the image not sharp enough . no matter how close it the object i been updated the lens with verision 1.1.3 any more update of the lens ? anyone can help  thanks Neo 

problems banding with EOS 5D mk IV

5D mark i mode knob issue

Rubber part of mode knob has become sticky and black substance comes off when touched. I have never used anything on it to have caused this. And I am not able to clean it off. I am hoping that Canon can provide a fix. This should not happen.