R6 mark 2 pic in the sun with mechanical and electronic shutter, serious defect

[Fiore]

I bought the R6 mark a year ago and I've always had this problem, I sent Canon for assistance and after having it for a month they replied that it's normal? How can you work in this way, during a photo shoot if I shoot where the sun is present in the frame I have to remember to switch to electronic shutter, no it's always possible, if at least there was the possibility of having the function on a quick button. You can't always shoot with an electronic shutter because the latitude becomes noticeably narrower and noise appears in the shadows. I was hoping that with a new firmware this defect would disappear.

[Fiore]

I'm not an engineer, but I've been a photographer for 25 years and I've never seen this with any camera. the fact is that when using it for work the file that comes out is not of good quality with those white bars around the sun. of course it can be corrected in post production but in any case it is not always a feasible option, especially if you have a lot of files, in sports, such as sailing, or in the mountains with skiing, using the wide angle often the sun is part of the shot, and must appear still as natural as when shooting with an electronic shutter. In my opinion there is a design error, I would be curious to try other brands to see the result.

[Waddizzle]

Does an ND filter help?

[jrhoffman75]

Give Canon support a call at 1-800-OK-CANON.