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New R6 not turning on

Katiewms11
Apprentice

It got set up while at the store so it turned on earlier today, but it won’t turn on now. I’ve tried the battery that came with it and a new battery. Thank you!

3 REPLIES 3

Waddizzle
Legend
Legend

Was the camera factory-fresh, brand new? Or, was it an [open box] item? Turning on a camera at the store sounds a little unusual, to me.

Two things. But first remove any memory card(s), lens, or mount adapters.

One, make sure your battery is fully charged. The initial first charge may take more than a couple of hours to complete. New batteries are not fully charged.

Two, make sure the doors to both the battery compartment and card slot are fully closed. There are micro-sensors on them that make sure the doors are closed, which can prevent the camera from powering up.

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"The right mouse button is your friend."

jrhoffman75
Legend
Legend

Why not return to the store? If it’s a camera problem have it replaced. If it’s a new user issue the store can help you.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

shadowsports
Legend
Legend

Greetings,

@katiewms11. You do know the R6 mkII is going to be released in 3 days right?

There is no reason not to buy the mkII <<<<<<<<<<<<<<<

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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