08-21-2024 02:16 AM - last edited on 08-22-2024 10:33 AM by James_C
I recently bought my wife a refurbished R50 directly from Canon’s website. When I gave it to her she asked what the shutter count was? After some research online I tried uploading an image to a few websites that advertised providing the shutter count with photo data and the websites stated that the image didn’t have the data. I also tried downloading the EOS program from Canon’s website and couldn’t find it there either. Am I missing something?
08-21-2024 10:04 PM
The R10 doesn’t collect runtime data on the image sensor. Shutter count on an MILC body is arguably meaningless. I suggest that you contact Canon Support directly. There are no apps that can provide the answers you seek.
08-21-2024 10:31 PM - edited 08-22-2024 12:05 AM
Hi and welcome:
Given, as you have heard from my associates that a shutter count on its own is challenging to get and not necessarily an accurate indication of wear, and that you got the camera from the Canon Refurb site., then your best bet is to contact Canon's refurb site and give them the reference info: Invoice/Receipt #, and camera serial #, and ask about the condition and/or shutter count - I would expect them to have information like that on record. If anyone can give you pertinent information, they are the ones to do so. Note that if you get a refurb Canon camera from the Canon site, it comes with a warranty, so it should be good as new, and supported.
08-22-2024 10:32 AM
"Shutter count on an MILC body is arguably meaningless."
Agreed at least any that are not provided by Canon itself. People still put high value on it, however, even though they don't confirm the mechanical state of the camera.
"More important is the fact that the camera has been refurbished. "
Bingo! 🙄 It is a refurb, it is not a new camera.
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