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EOS R50 Shutter Count?

kionlua
Apprentice

I recently bought my wife a refurbished R50 directly from Canon’s website. When I gave it to her she asked what the shutter count was? After some research online I tried uploading an image to a few websites that advertised providing the shutter count with photo data and the websites stated that the image didn’t have the data. I also tried downloading the EOS program from Canon’s website and couldn’t find it there either. Am I missing something?

14 REPLIES 14

shadowsports
Legend
Legend

Greetings,

While mirrorless camera do have a shutter, they do not have a mirror.  Shutter count is not really important.  The care and overall condition of the camera is.  A refurbished camera sold by Canon comes with the same 1 yr warranty as new.

Shutters are usually rated for 200k-500k on average.  Most operate much more.  Also note that video only counts as one actuation, regardless of length.  I think your wife is looking at it from the perspective of DSLR's.  Mirrorless cameras do not have the same number of moving parts.  They are by nature a better design.

If you want to know a camera's shutter count, you'll have to send the camera to Canon.  Only they can provide the shutter count.   

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

ctitanic
Rising Star

If you are an iPhone owner or iPad owner you can use this application. It will tell you what is the shutter count.



Frank
Gear: Canon EOS R6 Mark I, Canon 5D Mark III, EF100-400 L II, EF70-200 f2.8 II, RF50 and few other lenses.
Flickr, Blog: Click Fanatic.

ebiggs1
Legend
Legend

"It will tell you what is the shutter count."

These apps are highly unreliable. Sometimes they work and sometimes they don't so as to make them useless.

"If you want to know a camera's shutter count, you'll have to send the camera to Canon.  Only they can provide the shutter count."

What Rick said.

"... video only counts as one actuation, regardless of length."

Also true especially with the advent of more and more video and more folks doing video. Electro magnets hold the shutter open so a video can be far more tasking on the components of a camera as heat builds up from being energized for longer periods of time. It unlikely the Canon refurb is very old or very used.

 

EB
EOS 1DX and 1D Mk IV and less lenses then before!

John_SD
Whiz

The shutter count? That's about as meaningful a number as knowing the number of times you've opened your refrigerator door. More important is the fact that the camera has been refurbished. 

p4pictures
Authority
Authority

One thing to be aware of is that shutter counts are usually tracking the operation of the shutter curtains, so if you shoot in electronic shutter then the conventional shutter count is not increased. 

You can have a camera which reports a shutter count of 1,000 actuations using the different software tools out on the internet, but know that you have 10,000 images in your catalogue from the same camera, as you almost always used electronic shutter. 


Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --

That’s correct but it’s the mechanical parts the ones that fail commonly. 



Frank
Gear: Canon EOS R6 Mark I, Canon 5D Mark III, EF100-400 L II, EF70-200 f2.8 II, RF50 and few other lenses.
Flickr, Blog: Click Fanatic.

"That’s correct but it’s the mechanical parts the ones that fail commonly."

You are worrying needlessly. Get out there and enjoy the hobby. Sure, if the camera "fails" in 25 or 30 years, you can come back to the forum and tell us "See! I told you idiots these things are prone to failure!"

Waddizzle
Legend
Legend

I would think the most correct answer would be zero.  

With that in mind, shutter count was a metric of dubious value on a DSLR, shutter count is probably less useful for a MILC body. 

A more useful metric is how many hours of operation are on the image sensor. 

--------------------------------------------------------
"The right mouse button is your friend."

“A more useful metric is how many hours of operation are on the image sensor. “

Correct, but… I have not seen any way, app or method to find that out. The only metric that we have is how many time the mechanical shutter has been used. My guess is that if that metrics is high then the hours of operation of the sensor will be even higher because you need to add to the mechanical count the electronic shots. 



Frank
Gear: Canon EOS R6 Mark I, Canon 5D Mark III, EF100-400 L II, EF70-200 f2.8 II, RF50 and few other lenses.
Flickr, Blog: Click Fanatic.
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