EOS M200 Error 60

[Jonatan]

I turned on my canon eos m200 and the error appeared "ERR 60 lens error, it will automatically shut down and restart the camera" I tested it with another lens and it is working normally, so the problem is with the camera's original lens, I have already tried cleaning the connectors between the camera and lens to see if it's a bad contact, but it didn't work, what could it be and what can I do?

[jrhoffman75]

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@Jonatan wrote:

I turned on my canon eos m200 and the error appeared "ERR 60 lens error, it will automatically shut down and restart the camera" I tested it with another lens and it is working normally, so the problem is with the camera's original lens, I have already tried cleaning the connectors between the camera and lens to see if it's a bad contact, but it didn't work, what could it be and what can I do?

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Which lens is it? 

[Jonatan]

It is the camera's original lens, the one that comes with the camera, the model is Canon-EF-M 15-45mm

[jrhoffman75]

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@Jonatan wrote:

It is the camera's original lens, the one that comes with the camera, the model is Canon-EF-M 15-45mm

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Maybe the locking switch is sticking. Cycle the switch and then push switch towards front of lens and rotate lens till the 15mm position is at the white dot (the unlocked position). If the switch won't snap back manually move it. My switch sometimes sticks (but I don’t get an error message). 

[Jonatan]

didn't work, i've tried everything.

[Jonatan]

Could it be a camera firmware error? that has become incompatible with the lens?

[jrhoffman75]

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@Jonatan wrote:

Could it be a camera firmware error? that has become incompatible with the lens?

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I never heard of that happening. If you reset camera to factory settings and that didn’t resolve the lens may have failed. You said other lenses work OK.