Canon R6 Touchscreen Not Working

[Tove1]

I cant use my lcd screen on my new R6. I try to touch it to change focus or settings, but it do not respond. 

[Tronhard]

Hi and welcome to the forum.

I have two R6 units so I hope I can help.  First, have you been through the menu system and configured the LCD screen for using touch operation?

[FloridaDrafter]

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@Tove1 wrote:

I cant use my lcd screen on my new R6. I try to touch it to change focus or settings, but it do not respond. 

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Hello, Tove!

Have you tried toggling (pressing repeatedly) the info button? One of the options is a blank screen, so that may be where you are.

Newton

[FloridaDrafter]

I think your right, Trevor. I missed the meaning of the OP... My bad.

Newton

[Tove1]

I have this camera lock button on the left corner of my screen, but I am not able to unlock the lock button. And I cant find the setting to change it😔

[Tove1]

I have all the info on my screen, but it does not respond when I touch it😔

[Tronhard]

Go into the menu system, using the menu button beside the LCD screen, to bring up the menu system.
Once in there tap the Q button to move from one group to another.
Within a group, use the joystick to move between menu sets.

I don't know if you have experience with cameras before, but they do not work like cell phones, they have a different interface.  If you aren't sure, use the manual to follow - it has all the information you are asking for.  You can download a PDF copy of that from the Canon support site via this link 

If you prefer, there is a host of videos on You Tube to give an overview of the camera and set-up, you can find the list here.

[FloridaDrafter]

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  @Tove1 wrote:
  

  I have this camera lock button on the left corner of my screen, but I am not able to unlock the lock button. And I cant find the setting to change it😔

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I also have the R6, so just behind the shutter button and the main wheel, there is a physical "Lock" button. Just tap that and it will unlock your settings so they can be changed. But, on mine, the lock indicator is in the upper right of my rear LCD.

Newton

[Tove1]

I have had canon cameras for years, my last camera was 90D. I have used the LCD screen on my 90 D without any problems. I got my R6 yesterday and my LCD screen is not working. I have been looking into the manual, but no help, I have searched online and been on YouTube trying to figure out how to make it work. This forum was my last attempt to get help 😔 

[Tove1]

It is not the lock button:-))