Canon 5D Mark IV RAW files viewing issue

[tmc784]

Hi all,

Recently I got a Canon 5D4,  I can view RAW images at Canon DPP  software.

But I can't view RAW images from Windows 10/64 bits, neither from Photoshop CC2019 even though I upgrade Camera Raw 11.1 version. I have no problems at  viewing JPEG  files.

Any help ? Thanks a lot. 

Cheers.

[BurnUnit]

You might also look into Irfanview, which seems to be able to open nearly any image file type you throw at it, including RAW. It doesn't offer any RAW editing but has a lot of other features like batch processing and watermarking.

https://www.irfanview.com/

Irfanview is small and quick to open making it good to run on a laptop of from a USB thumb drive.

[greywolf45]

Same deal. I just got the 5D4 and can't view the CR2 files in Windows 10 64 bit. I shoot the same photos on my 7D2 and the files look the same, .CR2 files, and can view them with no problems. What's up with that?

[greywolf45]

Dual pixal on my 5D4 is disabled, so that didn't work. Any other ideas? I'm going to try the Adobe link.

[kvbarkley]

All cameras are different, you need to have raw support specific to your camera. I.e., it is not like a jpeg.

[greywolf45]

Thanks kvbarkley for the prompt reply. And I was unaware that the files would be coded differently. I thought a .CR2 was a .CR2, guess i really do learn something new everyday. Now, how to fix it? I guess I could just stick to the MAC cause it seems to open anything.

[kvbarkley]

Raw support for macs does tend to lag a bit, but Canons get supported pretty quickly.

[kvbarkley]

Try this:

https://community.usa.canon.com/t5/EOS/EOS-6D-Mark-II-Windows-10-RAW-preview/m-p/234218/highlight/tr...

[ebiggs1]

"...the MAC cause it seems to open anything."

You are lucky.  That is odd and not normal for Mac.

[greywolf45]

It's not a new one either. MacBook Pro 2016 model. But it works to view them from both the 5D and the 7D

[ebiggs1]

"...it works to view them from both the 5D and the 7D"

It should do that. They all do.  But the 5D Mk IV has special features.