Hello,Last month i purchased brand new from Best Buy the RF 15-35 F/2.8L and the RF70-200 F/2.4 lenses. Today when I registered them in the canon website for my CPS they are bot showing as their name Refurbished RF (name of the lens). So quite confus...
I have been trying to register the RF 16mm F2.8 STM and am unable to do so. I have tried going though every register product avenue I have come across but after putting in the lens information, no items are found. I tried to contact support but tha...
Hiya. I'm having an issue with my Canon EF 75-300mm lens, I've had it since November 2021, the camera body is a Canon EOS4000D. I always try and be as gentle as possible when it comes to placing it, and have never dropped it or hit it off of anything...
I know photography is more than just gear, and a lens that was great 5 years ago didn't get worse just because newer better ones are out, but I fear that if I don't sell my EF lenses soon they'll become worthless when everyone and their dog have move...
I inadvertently installed the European firmware on my US RF70-200 2.8. Is the European firmware different?
Hi everybody,I have new macro lens Canon RF100mm F2.8 L Macro IS USM attached to Canon EOS RP Camera and can't find one feature. See picture attached. I can't find those 3 triangles in Manual Focus and when they match and go green subject is in focus...
Hi-I have an old EF 17-85, which (when used) is giving warnings that "communication with the devices is faulty....", followed by a bunch of beeping. This is happening with both my 40D and when attached (via adapter) to my R6. I have cleaned the con...
I mistakenly registered a lens that I want to return. There is no delete options on my account where my product are registered. Please don't suggest the 800 number. I have called it at least 4 times and can't get to the problem without speaking to so...
Camera is fine but was dropped about 3-ft when strap came loose. The lens absorbed most of the fall with zoom & focus now jammed & you can see some misalignment of both. After viewing some YouTube videos I may try to disassemble my self. Not hearing...
I was interested to see A POST in DPREVIEW to the effect that Canon had told Viltrox to stop selling Canon RF mount lenses. I went to the lens company's website HERE and there is no listing for Canon RF lenses and, in fact, none for the EF-M mount...
I had to tighten a screw on the lens mount of my 100-400 lens because it was loose and not coupling completely with the camera. After tightening it (and now getting a good fit with the camera), the lens is not focusing, either in autofocus or manual ...
Looks like Focus motor is brokenany cheaper way to repair itcanon support page is broken to setup any repair
I had posted a while back and someone suggested a lens that would be good for general use as baseball games. Couldn't find the post. I checked a file that I keep with printouts of suggestions, etc., but I didn't find anything. I recall the lens was X...
I have a lens in the service center under the extended warranty. I checked the status this morning and it is marked as "suspended".Does anyone know what that means? Thanks for any info.
When using the RF 100-500mm lens (attached to a R5), and the lens switch is in the AF position, can you also use the manual focusing ring to override the auto-focusing? The focusing ring does have any effect when the lens is switched to AF. When us...
