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unable to print #10 envelope on TR4520 printer error 1003

pwrichcreek
Enthusiast

I'm getting "load paper 1003" when I try to print a #10 envelope on the TR4520. I specify the cassette as the paper source. I'm seeing the message on the printer's "menu screen" and a help image on the computer. (I don't know the proper name for the "menu screen.")

 

TIA for your suggestions.

 

canon TR4520 error 1003 load paper showing paper tray half sized.png

 

canon TR4520 error 1003 load paper.jpg

 

 

 

 

 

1 ACCEPTED SOLUTION

shadowsports
Elite

Greetings,

It looks like you are not loading the envelopes correctly.

 

See Page 93 here:

 

TR4500 series Online Manual (c-wss.com)

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

View solution in original post

3 REPLIES 3

shadowsports
Elite

Greetings,

It looks like you are not loading the envelopes correctly.

 

See Page 93 here:

 

TR4500 series Online Manual (c-wss.com)

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

I followed the instructions starting at page 93. I noticed that at page 95 "Grab right and left sides...until arrow on front cover and push cassette back until arrow is aigned with edge of printer.", I had to push just a little harder than I had done at first. It nugded back just a bit and I heard it click into place. Also, when I got the envelope properly registered and actually started to print, each time I put in another (blank) envelope, I got a beep when I pushed the cassette back.

 

So missing that little click was where I got it wrong.

 

Thank you VERY MUCH for your help, Rick.
pwrichcreek (Phil).

Cheers Phil!

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

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