02-10-2021 01:39 AM - edited 02-10-2021 01:42 AM
I'm getting "load paper 1003" when I try to print a #10 envelope on the TR4520. I specify the cassette as the paper source. I'm seeing the message on the printer's "menu screen" and a help image on the computer. (I don't know the proper name for the "menu screen.")
TIA for your suggestions.
Solved! Go to Solution.
02-10-2021 09:36 AM
Greetings,
It looks like you are not loading the envelopes correctly.
See Page 93 here:
TR4500 series Online Manual (c-wss.com)
~Rick
Bay Area - CA
~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel 8 ~CarePaks Are Worth It02-10-2021 09:36 AM
Greetings,
It looks like you are not loading the envelopes correctly.
See Page 93 here:
TR4500 series Online Manual (c-wss.com)
~Rick
Bay Area - CA
~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel 8 ~CarePaks Are Worth It02-10-2021 12:30 PM
I followed the instructions starting at page 93. I noticed that at page 95 "Grab right and left sides...until arrow on front cover and push cassette back until arrow is aigned with edge of printer.", I had to push just a little harder than I had done at first. It nugded back just a bit and I heard it click into place. Also, when I got the envelope properly registered and actually started to print, each time I put in another (blank) envelope, I got a beep when I pushed the cassette back.
So missing that little click was where I got it wrong.
Thank you VERY MUCH for your help, Rick.
pwrichcreek (Phil).
02-10-2021 11:38 PM
Cheers Phil!
~Rick
Bay Area - CA
~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
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