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strange orange plastic thing fell out of my new mg2522 printer and pg-243 question

orrenb
Apprentice

I'm new to Canon printers..... and when I was taking the tape off my new printer there was a strange orange plastic odd shaped thing that fell out... I found no indication of what it was for... maybe it was just something for packing while shipping?  It has T1-1 and >PS-HI< imprinted on it.......

Also, the pg-243 and 244 ink cartridges seem to have a piece of dark scotch tape applied to the electrical contacts and the ink output slot but it looks like the contacts and slot itself are not covered.... is this normal?  I'm inclined to leave the tape in place.

Thanks, Orren B

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you

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