Desktop Inkjet Printers
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PIXMA TS6420a scanner not connected to pc

I'm trying to scan with my TS6420a but have no success! I can print no problem from smartphone, PC, tablet. I've installed the Canon IJ Printer Assistant tool, the scan app from windows, does not find scanner. I have windows 11. please help me.

Sophia74 by Contributor
  • 1076 Views
  • 13 replies
  • 0 likes

PIXMA G6020 auto paper feeder not working

We had a credit with Best Buy and got a printer since the credit was expiring. we decided to wait until the ink ran out of the old one to install the new one. That took 2 1/2 years. By the time we opened the box we were told it was out of warranty.I ...

bam520 by Apprentice
  • 500 Views
  • 5 replies
  • 0 likes

PIXMA MX922 banding in blue colors

Have an older unit that works fine but the blue colors are banding lately.This is despite several print head cleanings and alignments.Any suggestion on how to get this working right again? Please take a look at the topmost blue band to see what I'm t...

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rmart911 by Apprentice
  • 239 Views
  • 1 replies
  • 0 likes

PIXMA MG3620 New ink cartridges stuck

Ready to trash my MG3620!,I have a Canon MG3620 purchased within the last two years that was working perfectly fine until I needed to change the ink cartridges. I don’t think I inserted them properly, and now they are stuck. Help!

LisaRich by Apprentice
  • 217 Views
  • 1 replies
  • 0 likes

Resolved! PIXMA MX870 printer - clear fax history?

Can someone please tell me how to clear the fax history from an MX870 printer?  I've tried a variety of things to reset the printer, but when I print the fax history, it continues to print the history.

CURn424 by Apprentice
  • 1368 Views
  • 5 replies
  • 0 likes

PIXMA MX722 is printing and copying blank pages

Canon MX722 printer suddenly started printing blank pages. Coincidence? I just updated to a newer Ignite WiFi pod and connect to it with an ethernet connection. I'm in Canada on Shaw/Rogers internet. I'm running Windows 10 Pro, version 22H2I used to ...

Chinds by Apprentice
  • 228 Views
  • 1 replies
  • 0 likes

PIXMA TS7720 LCD screen stuck on Canon logo

Hi, my ts7720 printer turns on and nothing! What I get on the screen is "Canon", and it just sits there dumb! No sounds, no nothing...Just Canon on the screen. This is a fairly new printer, used several times. Is this repairable?Thank You, Tony 

tchula by Apprentice
  • 209 Views
  • 1 replies
  • 0 likes

PIXMA TS6420a: Paper Jam

For about 1 week, my printer constantly says there's a paper jammed. Every time I check, there's nothing jammed.Please tell me how to fix this. I have important memos to print asap.Thanks!!!

TeriStar by Apprentice
  • 238 Views
  • 1 replies
  • 0 likes

Pixma MX492 Error Code 1401

My parents gave me this printer a couple years ago.I have used it up until about 2 months ago when I replaced the Black ink cartridge and now I keep getting the 1401 error code.  I have cleaned the ink cartridge area more times than I can count, wipe...

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