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print cartridge doesn't light up when clicked in

AstridMueller
New Contributor

Hi! Just bought a PIXMA iP8720 and two of the ink cartridges that came with the printer have trouble lighting up when I click them in. One lights up after some gentle additional pressing. One doesn't light up at all. 

 

Will that affect the printing? Or can I ignore the non lighting up part?

How can I GET them all to light up?

 

Thanks,

1 REPLY 1

shadowsports
Esteemed Contributor

Greetings,

The LED should be lit when a cartridge is installed.

 

Please refer to the follwong KB article.

 

https://support.usa.canon.com/kb/index?page=content&id=ART114510

 

Cartridges should not be removed once installed (until empty).

 

No LED - The printer may not work correctly, the LED indicates the cartridge is installed and properly detected.  

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6