05-31-2021 11:14 PM - last edited on 10-30-2021 09:30 AM by Danny
Hi! I was excited for my new PIXMA iP8720 printer, but it turns out that it didn't come with all required cables to connect it to my USB slot in my computer. I see that's a 'thing' you do with your printers. Now I have to wait until tomorrow to go to a store, and hopefully find the right cable (I'm not a tech expert, and might get the wrong one!) - or wait a few days to get one from amazon... NOT exciting. Why would you NOT supply all the things to get your product running and useable on the spot?
Also, one of the cartridges doesn't light up, and there's no explanation how to make that work.
So my customer experience is NOT that great at this moment. Thanks for asking. Any immediate help available? Doesn't look like it, just a forum to talk with each other and other frustrated users? Again, not exciting.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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