pixma tr7520 printer .... 'ending please wait momentarily'
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12-29-2018 11:32 AM - edited 12-29-2018 11:37 AM
after sitting idle for a while, the display says 'ending, please wait momentarily'. the printer is frozen and will not respond to anything. the only solution is to pull the plug and restart
problem started over a month ago. at first it did this occasionally but now it happens 3 times a day or more.
the printer is about a year old. i am running mac os 10.14.2 on a desktop imac.
i am hoping there is a permanent solution instead of needing to power the printer down and restart several times a day?
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12-31-2018 08:49 AM
Hi Kanjo33,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
We look forward to hearing from you.
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12-31-2018 09:39 AM
ok thnx!
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07-08-2020 07:50 PM
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07-09-2020 07:54 AM
honestly, i dont recall. but the problem has been resolved for quite some time. i may have called the support line but i've forgotten ... sorry!