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PIXMA MG2522 - dead printers

Toddlynn
Apprentice

I have two Canon MG2522 inkjet printers sitting in the rain on my back porch. They're waiting to be picked by the garbage crew. Before they found themselves out there, one of them printed blank pages despite showing full cartridges in the maintenance app. The other only printed color ink. No black. Sadly, these two Canons will soon be joined by a third Canon, my Pixma MG3000, as it stubbornly refuses to print any color at all. My problem was outlined by someone else who had a Canon similar to my MG3000, in the support.usa.canon.com website, but his issue was simply dismissed because conveniently, he did not reside in the USA. Cited;

 
"PIXMA MG3029 Only prints black, no color
 
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EdPrinting
Apprentice
 

‎11-12-2024 04:17 PM

My MG 3029 printer has stopped printing colors. It started having issues printing all colors properly and now does not print in color at all. I changed the ink cartridge, and the problem remained.  Does anyone have an idea of what could be the problem, or how to solve this?

Here are some notes:
- The computer seems to recognize that a color cartridge was inserted. In the printer status, I can see that there is color ink in the cartridge remaining. (Image provided below)
- Colors do not print at all. It does not print when I do a test page, it does not print when I do a nozzle pattern check either. (Image provided below)
- The Color Ink light on the printer showing that the color ink is running low is off.

Here are some things I've tried. None of them worked:
- I've made sure that the plastic at the bottom of the cartridge is removed.
- I've removed and then put back the cartridge.
- I've turned the printer off and on.
- I've run the printer head alignment.
- I've run a cleaning maintenance operation.
- I've run a Deep Cleaning maintenance operation.
- I've updated the printer firmware to the latest version (Version 1.070).
- I've updated my PC printer drivers.

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Any help would be greatly appreciated"

I've come to the rather frustrating conclusion that Canon printers are apparently disposable at best, unreliable at worst. Let's see if this post catches the attention of anyone at Canon central.

-Todd

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