PIXMA MG3029 Only prints black, no color

[EdPrinting]

My MG 3029 printer has stopped printing colors. It started having issues printing all colors properly, and now does not print in color at all. I changed the ink cartridge, and the problem remained.  Does anyone have an idea of what could be the problem, or how to solve this?

Here are some notes:
- The computer seems to recognize that a color cartridge was inserted. In the printer status, I can see that there is color ink in the cartridge remaining. (Image provided below)
- Colors do not print at all. It does not print when I do a test page, it does not print when I do a nozzle pattern check either. (Image provided below)
- The Color Ink light on the printer showing that the color ink is running low is off.

Here are some things I've tried. None of them worked:
- I've made sure that the plastic at the bottom of the cartridge is removed.
- I've removed and then put back the cartridge.
- I've turned the printer off and on.
- I've run the printer head alignment.
- I've run a Cleaning maintenance operation.
- I've run a Deep Cleaning maintenance operation.
- I've updated the printer firmware to the latest version (Version 1.070).
- I've updated my PC printer drivers.

Any help would be greatly appreciated

[Ron]

Hello EdPrinting!  Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA MG 3029 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
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