12-29-2020 01:59 PM
12-30-2020 11:47 AM - edited 12-30-2020 12:03 PM
Error 1681 Specific:
Canon : PIXMA Manuals : MX920 series : 1681
See this KB for more detais:
Canon Knowledge Base - Reseat or Replace the Print Head on a PIXMA MX722, MX922
Bay Area - CA
~R5 C (22.214.171.124) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
01-08-2021 07:17 PM
just installed a new print head & I got the same code (1861) more than one cartidge is detected. Turned printer off then on -support code B200 - contact servce center
02-23-2021 11:12 AM - last edited on 02-23-2021 11:18 AM by Tiffany
Your PIXMA MX922 would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 weekdays and Saturdays after 11 AM ET (8 AM PT) Let them know you have been working with technical support and the Canon Upgrade Program was offered.
02-23-2021 11:09 PM
05/18/2023: New firmware updates are available.
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