02-02-2025 08:36 AM - last edited on 02-02-2025 08:50 AM by James_C
Hello all.
I've just installed a new ink cartridge in my MX922 printer and I get an alert saying: "Support Code 1405" and "The type of print head is incorrect. Install the correct print head."
I've had this printer for almost 9 years and have, of course, replaced many ink cartridges, so I know what I'm doing. I have removed and re-installed all 5 ink cartridges several times but the message above is constant.
Is there something else I need to do or does this mean the printer is now Kaput? I will be a little irked if the printer needs to be replaced as I have just laid out $92 on a new set of ink cartridges!
Any help will be much appreciated, whether it is good or bad news. Thank you.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.