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PIXMA MX922 - Support Code 1405

TwinQuin
Apprentice

Hello all.

I've just installed a new ink cartridge in my MX922 printer and I get an alert saying: "Support Code 1405" and "The type of print head is incorrect. Install the correct print head."

I've had this printer for almost 9 years and have, of course, replaced many ink cartridges, so I know what I'm doing. I have removed and re-installed all 5 ink cartridges several times but the message above is constant.

Is there something else I need to do or does this mean the printer is now Kaput? I will be a little irked if the printer needs to be replaced as I have just laid out $92 on a new set of ink cartridges!

Any help will be much appreciated, whether it is good or bad news. Thank you.

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