Canon Community

Installing TS5020 printer

I am trying to connect my computer to the printer and I am supposed to press the "Home" button and it nothing happens.  The screen on the printer says, "Follow the instructions ont eh computer or smartphone, etc. to perform the operation." The comput...

Grayscale setting is printing color MG 7720

Hi, I'm using a Canon MG 7720 on a Mac (OS X El Capitan 10.11.6) I'm trying to print black and white (by using grayscale). This has worked in the past, but for some reason it's not printing with shades of color for both PDFs and Word Docs.  Any sugge...

pixma mg3620 setup

I am stuck on the setup page where it says "acquiring information on the latest driver and software. Please wait." I've waited for a whole 24 hours now and I needed the printer yesterday. I turned off my firewalls and it is still not working

mp830 printer printing blank pages

I have been trying to print a reciept from a web page. All I get is blank pages. I tried printing an email and still blank pages. I did a test print to see if my printer head needed cleaning and it was just fine. Printed perfect. Just can't print any...

Paper Jam

My printer prints ok. However the problem with the printer is that if I print more then 2 or 3 pages, the paper gets jammed in the rollers and the paper will not go foward or back. I have to pull the paper out and the paper get torn because something...

Computer unresponsive has amber light on

Printer has amber light on, computer has recognized printer, printer unresponsive 

Can I print on a Canon MP480 using only a black ink cartridge?

Printer prints docs but not photos from iPad

I have a new canon MG3050, which I've set up on my iPad.  It prints docs no problem, but when I try to print a photo, it seems to be printing on the app, but nothing other than a flashing light happens on my printer!

Scanning help needed MX920

I have just downloaded the Apple scanner but don't know how to use it to scan a document.I scanned twice. First attempt - blank.Second attempt only a portion of document was scanned! I tried to adjust the blue lines to scan the whole document but it ...

C7260 Scan Setting Presets or Templates?

My firm has a Canon C7260.  When scanning documents there is regularly need to switch between 200dpi, 400 dpi, etc. along with altering other settings. Is it possible to create preset scanning profiles or templates so that one need not manually chang...

Printing in Blk & White only

Just bought a Canon MX922 printer.  How can i choose to just print in Blk & White? And how do i switch back to color copies when needed?

Pixma MX922 and hotspot issues

I have had my Pixma MX922 for a several years.  My operating system is Windows 10.  I really have never had any issues with my printer until I changed my WFi.  In January, I changed from the using a Netgear router and satellite internet to a Boost ho...