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Printer Set Up TS6020 not Working After Changing Router Settings

Gracie354
Apprentice

Just bought this printer last week .  Worked great until I hooked my router up to a new PC and had to reset the router.  Now the printer won't work.  Comparing the printer Network Configuration Pages from when it worked and today - the WIRELESS LAN Connection says Inactive - but it actually is active.  How can I get the printer to recognize the LAN?  I typed it in manually in set up, but it fails. Thank you.

1 REPLY 1

Gracie354
Apprentice
Never mind - I figured it out - I was trying to use 5GHz band vs 2.4 and it wouldn't work - when I changed to the lower band speed - presto - it's working on 3 devices. Jeesh - that only took 2 hours 😞
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