Desktop Inkjet Printers
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Canon Pixma MX922 Printer Question

My out of warranty 3-year-old Canon Pixma MX922 Printer has started printing blank (completely white) pages. There is plenty of ink in all the cartridges and the cartridges are free and clear of any packaging tape. I've performed ink nozzle checks an...

Moxie by Apprentice
  • 2 replies

No grays from my MX700

My MX700 has been working well until recently I am unable to get true blacks and grays for simple B & W documents.  Everything has a bluish tint, especially the grays.  The printer has new ink tanks & I've performed nozzle cleaning.  No improvement. ...

calaf49 by Apprentice
  • 1 replies

Scanner not recognised

Periodically Windows 10 says "To get started connect to a scanner" even thought my Canon Pixma MG5550 is connected and will print from the laptop. At other times I have no problem scanning.

timmy by Apprentice
  • 1 replies

Canon Pixma MX435 not showing as scanner

Canon Pixma MX435 not showing as scanner in Navigator programmeUpdated all the files to go with this scanner/printer and it works fine for printing with various programmes and for scanning with the basic Canon scanning program.However,when I try to u...

Dingers1 by Apprentice
  • 4 replies

Pixma iX6850

My first Canon printer, not pleased at all. The carriage moves to the middle then moves to the right inside the printer then returns off centre leaving the carriage partially exposed inside the right portion of the printer. The white and orange light...

My MG5620 will not print black.

My MG5620 wants me to replace my 251BK refill. I do not want to do that as I have a large 250XL  PGBK cartridge installed which I want it to use for my black printing. Why will it not just use the larger cartridge. 

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5