Desktop Inkjet Printers
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Canon Pixma MX490 - says the printer is offline

I have an Canon Pixma MX490 and when I print to it, the print queue on my computer says the printer is offline. Well, it is not offline. I've tried turning it off and on a couple times. I reconnected the printer to the wifi. I reconnected the compute...

amongie by Apprentice
  • 9000 Views
  • 2 replies
  • 0 likes

Canon Pixma MG6800 series support code 5100

Hello! I have a Canon Pixma MG6800 series printer that was jammed with paper which I have removed as far as I can see when I open it up in all the ways it is possible to do so but it keeps flashing support code 5100 - can anyone help me reset it? Man...

CNelson by Apprentice
  • 2476 Views
  • 1 replies
  • 0 likes

Canon MP560 unable to print test page

Hello, I have a Canon MP560 that was working ok, however the print started to fade and currently isn't able to print a test page or from a PC application. However while in Maintenance I'm able to print a nozzle check pattern and something comes out a...

wscanon by Contributor
  • 5933 Views
  • 7 replies
  • 0 likes

MG 3220 PRINTING

PRINTER IS LEAVING A WHITE STREAK RIGHT IN THE MIDDLE OF THE PAGE. IT IS THE SAME SPOT FOR MORE THAN 10 PAGES. HOW DO YOU CLEAN THE PRINT HEAD TO GET RID OF THIS WHITE STREAK.

LEGCAT by Apprentice
  • 2036 Views
  • 1 replies
  • 0 likes

omg someone please for the love of god HELP!

I just bought canon pixma mg3620,  got it on friday have been trying since then to get this thing to even function.   as soon as i plugged it in it has been flashing the on button and the error button alternatively,  ive checked it flashes 22 times a...

dianag by Apprentice
  • 2166 Views
  • 2 replies
  • 0 likes

MG3620 Printer Setup

I just got my MG3620 printer.  I foillowed the instructions to get it ready for setup. I turned the power on.  But it keeps alternating flashes betwen the power light and the error light.  It'll alternate flashing 22 times and then pause before it st...

Danmire by Apprentice
  • 3055 Views
  • 2 replies
  • 0 likes

MP520 suddenly stops working

Hi All, My Canon MP520, which I already have for quite a few years, suddenly does not print anything.It does all the noises and movements as if it were printing, but only blank pages come out.The computer nor the printer driver are the problem, becau...

karelk by Apprentice
  • 3195 Views
  • 2 replies
  • 0 likes

PMX922 Support Code 6000 ??

Hello: My wife & I have been using the Canon PMX 922 for several years with no real problems except for an occasiional paperjam. Recently my wife was using the printer and all of a sudden she got a message on the display showing Support Code 6000 We ...

EQueens by Contributor
  • 6670 Views
  • 6 replies
  • 0 likes

G3000

May I ask how come my newly purchased G3000 can't print black ink at All?

EBL by Apprentice
  • 2113 Views
  • 1 replies
  • 0 likes

Squiggly lines and blurred text Pixma MG6450

If I print photos - fine Any text document the output is erratic. Lines in tables are herringbone, text is blurred and hard to read. Unless I change the settings to use 'HIGH DEFINITION PAPER.'   Then the output is perfect. I have tried different qua...

grentuu by Apprentice
  • 3315 Views
  • 1 replies
  • 0 likes

Pixma MG3620 not detected

Hi I just had to replace my Pixma MG3122 printer with a Pixma MG3620 and my computer will not detect it. I have Windows 10 and am using the wireless method. The 3122 worked fine until yesterday so needed to replace it. I have tried all of the steps a...

Susanr by Apprentice
  • 3292 Views
  • 1 replies
  • 0 likes

mp160 e3 error message

I tried most of the recommended steps to get this paper jam error message to stop.  It just won't.  I have turned the printer off, on, passed a card stock paper through several times, checked the white gears by the ink overloadsection, nothing seems ...

PIXMA MG3522 password without username

I set a password on my printer, but now it's asking me to log in with a username and password, but it never let me set the username. What is the baked-in username that I am supposed to use? I tried Admin, admin, and canon.

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM