On 04/06/21 I began receiving this error when I scan. I reinstalled the scanner drivers but to no avail. Is there a fix for this problem?
This is the error report
Process: Canon IJ Scan Utility 
Path: /Applications/Canon Utilities/*/Canon IJ Scan Utility.app/Contents/MacOS/Canon IJ Scan Utility
Version: 1.3.0 (3145)
Build Info: ScanningCanon-1~1
Code Type: X86-64 (Native)
Parent Process: ??? 
Responsible: Canon IJ Scan Utility 
User ID: 610731881
Date/Time: 2021-04-06 13:45:50.787 -0400
OS Version: Mac OS X 10.15.7 (19H114)
Report Version: 12
Bridge OS Version: 5.1 (18P3030)
Anonymous UUID: 29DEC179-1BC1-4737-B112-B87D2C16A6DA
Sleep/Wake UUID: D9B31EF3-BFBA-41F6-89BC-74D09DC12394
Time Awake Since Boot: 190000 seconds
Time Since Wake: 5300 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007f9d006e971f
Exception Note: EXC_CORPSE_NOTIFY
There are a few things that could be causing this issue. It is recommend you call Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.
You will need to have a Canon account when you call. If you have not created account, please click HERE.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.