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TS7720 Constantly have to Restart to Print

mdehoog
Apprentice

Can someone please help. Brand new TS7720 and every time I have to print something I have to shut down and restart the printer. It’s not the auto shut off. That’s turned off and it’s still an issue. I can print a document and two minutes later print something else and my computer “can’t locate” the printer. Meanwhile it’s powered on and the screen shows the Home Screen. I’ve reset up the WiFi, the initial set up. What am I missing? Why do I have to restart for every print job??

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