Desktop Inkjet Printers
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Resolved! MP470 Scanner

I have an older MP470 inkjet printer/ scanner.  I can no longer get it to scan.  I assume the problem is incompatible upgrades.  I am using mac OS High Sierra 10.13.6.  the error I get when I try to open the scanner is:software for "%@" failed to run...

gpq by Apprentice
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G3200 Cyan ink not flowing through

I’m using canon g3200 mega tank printer. While printing i can see the cyan ink is not flowing through but I have it fully filled. I tried deep cleaning twice thrice but still the same issue. Any advice is appreciated pls

Resolved! Canon mp600 display screen

My printers display screen needs to be replaced.  Is this s as part I can purchase or is the printer junk now?  Printer will print fine, just unable to copy or do anything else since you can’t see the entire display. 

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Josh316 by Apprentice
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Resolved! Blank pages

Today my PIXMA iP7220 began printing only blank pages. Color, B&W, multiple apps, different connections. It acts like it's printing, but no ink is deposited. It worked fine the other day. Is this a sign of something?

crchapin by Apprentice
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mx922 printer not printing MS Word 2021

Since upgrading to MS Office 2021 and using Word, text doesn't print with my Canon MX922 printer.  It goes through the process but produces only blank pages.  Strangely, if I were to add an image to the Word document, the image is printed but not tex...

Canon MX925 Printer Print Problem

Document Print (no pictures, just typeface)Using Standard PrintBlack is Blurred on every second line (prints clearly on alternate lines)Using Photo PrintBlack prints clearlyI have Cleaned, Deep Cleaned, Aligned.I have wiped the Encoder Strip.I have r...

Resolved! iX6820 Wont Print Black from Acrobat and Word only

So something weird.... Black text documents wont print from PDF in Acrobat and Word docs, as if there is some "type" problem? I say this because black from Photoshop of the SAME PDF prints 100% fine. ONLY from Acrobat and Word they dont print, or is ...

JMASTERJ by Contributor
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MG 7720 Issue

Hi, I have an MG 7720 which I'm trying to use with my new Dell i5 All in One desktop with Windows 11. It will not print. I Contacted Canon Service and have paid the $20 dollars twice in the last 2 months to get it connected properly. It prints for a ...

MG5620 Error Code 6000/Paper Jam

Hello, I had a paper jam in my Pixma MG 5620 printer, and thought I got all the paper removed.  After that it printed fine a couple times, but then all of a sudden stopped working and now shows Error Code 6000.  Turning the printer on and off has not...

mhoy524 by Apprentice
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Canon PIXMA ts9521c availability

I'm just looking for general information as to when the Canon ts9521c will be back in stock. From Amazon reviews, it looks like it was back in stock in March 2022, but quickly sold out. I would prefer to buy direct from the manufacturer and not pay a...

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Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

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PowerShot G7 X Mark III - Version 1.4.0

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10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

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07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

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05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

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RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II