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PIXMA TR8620a Trying to print 5x7 envelopes... HELP!

joanieszcz
Apprentice

Using my TR8620a trying to print 5x7 envelopes. It keeps telling me that I have no paper with support code 1000. I've changed the current rear tray settings to all different combinations trying to get it to work and always it tells me I have no paper even though I DO!!!! I change the settings on my macbook and it is still not working. Please help!

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