09-27-2021 07:20 PM
I am trying to change the color cartridge on my printer. The green light, and an amber color light are blinking. I have turned the printer on off/and have unplugged it. The problem is the cartridges will not move to the center so that I change it...the cartridges are staying to the left inside the printer.
11-02-2021 03:54 PM
Hi pgrady1951,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.