Desktop Inkjet Printers
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MG6200 and Windows 11

Hi,I recently upgraded my laptop to Windows 11 and am not able to scan documents anymore.Printing works though.Can you let me know if there is a driver available to scan with Windows 11 ? Thank you

juliens by Apprentice
  • 1 replies

TR8520 Paper sticks in the ADF

When trying to scan multiple pages in the ADF of a TR8520, I occasionally have some pages that stick together.  Therefore, if I have a total of 10 pages, sometimes one page will stick to another so that only 9 pages are actually scanned (two are fed ...

hickeytp by Apprentice
  • 1 replies

MX882 scanner driver fail

Have used my MX882 printer for years, including the scanner.  Now I get a message saying I have no driver installed.  I installed the driver and the printer works fine with the computer.  However, I still get the same no driver message when I try to ...

Resolved! IJ scan utility stopped scanning multiple pages

My Pixma MG3620 has always worked perfectly with the IJ scan software. After I clicked Document, it scanned one page then gave me an option to scan another page or stop. Now suddenly it only scans one page and the box giving me the choice doesn't app...

msmaven by Apprentice
  • 2 replies

Need help with Canon MG2220

Good Morning Support Section,I request support on my Canon MG22200 printer. It has stopped printing. I want to replace ink cartridges but the ink container won't move for me to be able to change cartridges. Plus I'm not sure what mode I should select...

Pixma MG2520 Refuses to print entire page

Hello. This is the first time I've ever had this problem. I frequent reinstalling my OS whenever it begins to slow down immensely or whenever I'm spooked by the idea that I may have an infection of some type, so I've always had to install my printer'...

Figure 1: Default 2.PNG
Shaz by Apprentice
  • 19 replies

Printer driver

I have a very old printer which is not online. Can I get a CD to load a print driver for my TR8600 series printer? 

Types of paper you can use

I have a PIXMA MG3620 Is it possible to print on clear sticker paper, and what settings to use? I have not been successful with this. Regular labels are no problem.

MJJ by Contributor
  • 7 replies

Resolved! no one can locate name of my Canon Printer

Serial  # ABYFXXXXX.  Does anyone know how to locate the model of canon printers?  I've tried several locations, with no helpful response so far.  Thanks.[Masked serial number per forum guidelines]

bethH by Apprentice
  • 2 replies

Printer prints pink and black

Hi I have a Pixma G6020 printer. I have had it a year and I rarely use it. I was printing multiple pictures. About 25 or 30 pictures on regular paper. Everything was fine and then all of sudden it’s printing in pink and black. No blue no yellow. I cl...

Takes Paper But Does Not Print

Troubleshooting my printer fresh out the box. Set up the printer on my network through the app. Printed the test page no problem. Now I want to print a pdf on transparent paper 11x17 and the printer takes paper, then spits out the paper without print...

Jcc2820 by Apprentice
  • 3 replies

Resolved! Pixma g3060 ink gi-71

I bought a Pixma 3060 from Amazon and didn’t realize it wasn’t part of the Canon US product line, but is part  of the Indian and Singapore lines.  I don’t have a problem with the printer. The problem is that I can’t buy gi-71 ink in the US plus I can...

WandaK by Apprentice
  • 3 replies
Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.