Canon Community

Lost (missing) of the Scan & Tools functions on the Quick Menu

After using the functions of the Quick Menu with Pixma MG7100 Series for more than 12 months, the Scan & Tools functions went missing on the Quick Menu. The rest of the short cut functions seem to be functioning properly. My laptop runs on Windows 7 ...

I have a PIXMA 5300. the nozzle check is fine for all colors, but no docs or notepad will print.

I have a PIXMA 5300.  the nozzle check is fine for all colors, but no docs or notepad will print.I have cleaned the print head - colors print, but black does not.when I print grayscale I get nothing at all. But black prints fine with the nozzle check...

MF4870w scanner does not work

Hello everyone! I bought a MF4870w a couple of weeks ago and I ran into a problem. The hardver of the MF4870w is detected (including the scanner), but I can not scan with it. The software does see the scanner, but when I scan nothing happens. I use w...

I have a PIXMA MP490 which will not grab the paper. What can I do the fix it?

I have a PIXMA MP490 printer that suddently stopped grabbing the paper to bring it through the printer. Does anyone have a suggestion? It used to be a terrific printer.

MX450 Unable to Print Labels

I am attempting to print labels.  But all  I get is an error messages indicating that I'm out of paper, even though I have about 40 sheets of standard printer paper with the one sheet of adhesive label paper on top (upside down).  The triangular ligh...

My canon MX860 says it is out of paper, but isn't. I replenished and rebooted but still can't print

My Canon MX860 says it is out of paper, but isn't. I replenished and rebooted but still can't print. Suggestions please?

MX892 is showing offline whether I connect over wifi or using a wired connection.

MX892 is showing offline whether I connect over wifi or using a wired connection.  I am using a Windows8.1 laptop and my lapop detects the printer - but when I print, the print queue dialog shows the printer as being offline. Any recommendations? 

I have a Pixma MG5300. The grayscale printing button is grayed-out. How do I turn it on?

Whatever I do, I can't seem to turn on grayscale printing on my MG5300 printer. Even after I navigate to the page of the print dialog where i can see the button for it, it's grayed-out (ha-ha) and won't let me check it on. I'm assuming there must be ...

MG5220 does not print

MG5220 goes through the motions of printing, but will not actually print. It has all new cartridges, but still no hint of ink anywhere on the blank page.  Thank you for your suggestions!  Shannon

How to find the meanings of PIXMA iP8700 profiles

Hi, Where can I find the meanings, the implications, for the various printer profiles that came with my iP8700.  That is the names such as: Canon iP8700 series PT1Canon iP8700 series GL2 Thanks, BrianIllinois, USA

Canon MX700 won't turn on. It was working fine....HELP !!

MX700 won't turn on I have read there are fuses. Where are they located?

Upgraded to Win 8.1. Canon MX-860 toolbar is not present now. The Win driver works. Need toolbar.

When I upgraded from Win XP to Win 8.1 the driver for the printer works; but, the toolbar for the printer in not present anymore.  I use the toolbar for the Canon MX-860 printer to adust the printer's colors to print a picture.  And use the toolbar f...

what is the wps button or browser I can not get the wireless going

Pixma MG5500 dosn't print at all.

I have a Pixma mg550 printer and suddenly its not priting at all, I hve tried copy button on printer and it's also not working. Ink cartridge is almost full for all colors and black. I have tried all cleaning options in setting and also updated the f...