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MG5420 will not print wirelessly, get "printer is offline" message

ellenrozsa
Contributor

HP laptop with Windows 8.  Have checked wireless router signal strength and it's 100%.  On printer's operation panel have just disabled Wireless LAN DRX setting, turned machine off and then back on, still won't print.

 

Could it be Norton security firewall?   I fooled with the settings and got it to print wirelessly a couple of days ago, then it stopped.  Don't remember what I did that caused it to print wirelessly.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi ellenrozsa,

 

I see that you mentioned this in a different post.  Please view the repsonse in the other post:

 

http://forums.usa.canon.com/t5/Printer-Multifunction-Support/Printer-suddenly-not-communicating-with...

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