MG5420 will not print wirelessly, get "printer is offline" message

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08-13-2014 10:06 AM
HP laptop with Windows 8. Have checked wireless router signal strength and it's 100%. On printer's operation panel have just disabled Wireless LAN DRX setting, turned machine off and then back on, still won't print.
Could it be Norton security firewall? I fooled with the settings and got it to print wirelessly a couple of days ago, then it stopped. Don't remember what I did that caused it to print wirelessly.
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08-25-2014 01:55 PM
Hi ellenrozsa,
I see that you mentioned this in a different post. Please view the repsonse in the other post:
