03-25-2020 01:50 PM - last edited on 03-25-2020 03:24 PM by Stephen
My Pixma TS9521C is printing very lightly (about 60% of the value) from my MAC (OS Catalina). I have tried every setting and wasted a lot of time and money on photo paper trying to get this corrected. It shouldn't be this hard. Tried calling support, but I keep getting an error that I don't have an account, which I do.
03-26-2020 04:17 PM
Check to make sure that the correct media type is being selected. This should help with the overall print quality. Visit the following link for details on how to adjust the settings on a Mac:
03-26-2020 04:39 PM
Yes, media type is correct, and I've tried them all
03-27-2020 04:03 PM
Please print a test page:
Does the black grid at the top of the page print darkly?
04-08-2020 03:02 PM
Thanks, the test prints ok. If I print a photo on 5x5, the image is fine; if I print the same image on 12x12 (not borderless), it's significantly lighter.
12-10-2022 11:37 AM
Me too! I specifically bought this printer so i could print on 12 x 12 borderless.
01-07-2022 03:07 PM
I am having the same issues. I have purchased a new computer for work, never thinking that Canon would not be compatible with Mac, but here I am! I am furious! Why do they not provide updated drivers and color management?
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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