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PIXMA TS702a (brand new) won't print color.

Nikismith969
Apprentice

Hi,

I just bought a PIXMA TS702a and have it all set up.  It will only print black and white on paper as well as on icing sheets.  I have edible ink loaded into the printer (it is designed to print on food sheets).  I have the print settings set to color.  I'm using a MAC - is there something I'm not doing that needs to happen to get it to print color?  I've bled all the print cartridges - they are all working fine. Also, I've tried printing on regular paper and icing sheets - it does the same thing on both - only prints black and white

 

 

3 REPLIES 3

jrhoffman75
Legend
Legend

If you run a nozzle check do all the colors print?

The printer has five cartridges. One of the black cartridges is pigment black and is intending for printing B&W text.

The four dye ink cartridges (BK, C, Y, M) are for printing color.

Perhaps the printer thinks it is printing text?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Hi, thanks for the help.  When I set the printer up and the nozzle check was done, it only printed black and not the colors.  

jrhoffman75
Legend
Legend

If the nozzle check only prints black then the cartridges aren’t working fine. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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